The Certificate IV in Frontline Management provides nationally recognised training that reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts.

The program develops participant competency in a range of management and leadership responsibilities including team leading, managing change, enhancing safety systems, administering projects and implementing workplace information systems.

The Certificate IV program requires a total of 10 units of competency. The recommended program structure can be tailored to meet the needs of your business.

This training program is delivered in your workplace approximately every 3 weeks with on-the-floor coaching to support the workplace learning activities over a 12 to 15 month period.

Learning activities include provision of resource materials, group discussions, scenarios, practical activities, review of workplace documents and workplace coaching.

Assessment activities are integrated into workplace tasks and therefore provide benefit to employer and employee.

The completion of the program requires a time outlay of less than one hour a day, Monday to Friday.

BROCHURE For more information about the Certificate III in Frontline Management download a brochure. If you have problems viewing this brochure you may need to install Adobe Acrobat Reader.